Customer care
Shipping Policy
Within India
- Complimentary insured shipping on every order
- Dispatch within 3 working days of payment confirmation
- Delivery in 3 working days to North India, 4–6 working days elsewhere
- Cash on delivery available up to ₹25,000
International
We ship worldwide by insured express courier at a flat ₹1,500. Delivery takes 7–12 working days. Any import duty or local tax is payable by the recipient.
Tracking
A tracking number is emailed the moment your parcel leaves our atelier. You can also follow an order from the Track Order page or from your account.
Packaging
Each saree is inspected, folded in unbleached muslin and placed in a rigid box with a certificate naming the weaver and the loom.
Questions
Write to care@shivarnika.com or WhatsApp +91 99113 9092. We answer Monday to Saturday, 10am – 7pm IST.