Legal
Privacy Policy
Last updated 1 January 2026.
What we collect
When you create an account, place an order or write to us, we collect your name, email address, telephone number, delivery address and order history. Payment details are handled entirely by our payment partner and are never stored on our servers.
How we use it
- To process, pack, insure and deliver your order
- To send order confirmations, dispatch notes and tracking
- To answer enquiries and handle returns
- To send occasional letters about new weaves, only if you have opted in
Who we share it with
Only with the parties needed to complete your order: our courier partners, our payment gateway and our accounting advisors. We never sell your data.
Cookies
We use a single secure session cookie to keep you signed in, and local browser storage to remember your bag and wishlist on this device. No third-party advertising cookies are set.
Your rights
You may request a copy of your data, correction of it, or its deletion at any time by writing to care@shivarnika.com. We respond within seven working days.
Contact
Shivarnika, Sector 86, Gurugram, Haryana, India · care@shivarnika.com · +91 99113 9092